Customer Service

Shipping & Store pickup
To guarantee the freshest products possible, ALL cleanse and product orders must be placed 48 hours in advance of your requested pick up.

In-Store Pick Ups
You may pick up your order free of shipping charge at one of our locations in Los Angeles:
Locate a store

National Deliveries

For orders outside of local delivery Juice Crafters will ship nationally via Fed-Ex Priority Overnight.

Note: Deliveries in remote areas may arrive as late as 4:30 pm.

FedEx orders must be placed by 3pm, 3 days prior to the start date. All FedEx orders placed after 3pm will be processed the following business day.

In order to ensure freshness of our cold-pressed juices and other raw products, items are securely packed in ice for a fresh, highest quality experience. We ship in biodegradable, commercially compostable, non-GMO corn plastic bottles to ensure safety.

Privacy & Security

Juice Crafters values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. Juice Crafters recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

If our information practices change in the future, we will let you know by posting the policy changes on our website or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

Returns & Exchanges
 
If you are not 100% happy with your order please return your products to one of our location for a full credit or exchange. All returns must be submitted within 3 business days of your original receipt day.
 
Ordering
 
First you will need to browse or search for the items you would like to order. Keyword search boxes are located on every page of our store. When you find an item that interests you, click the title or name of the item to see its product detail page. Here you will find more information about the item and purchasing options.

Adding Items to Your Shopping Cart

If you want to order an item from JuiceCrafters.com , click the "Add to Bag" button on the item's product detail page. Once you've added an item to your Shopping Bag, use the top navigation bar to view your items, your bag contains all of the items you want to order. You can access the contents of your Shopping Bag at any time by clicking the Shopping Bag icon on the top of every page of our Web site.

Payment, Pricing & Promotions
 
Most credit and debit card orders are shipped on the same day
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Viewing Orders
 
You can view your JuiceCrafters.com orders by signing into your account and viewing your orders.
 
Updating Account Information
 
You can update your JuiceCrafters.com account information at any time by logging in to your customer area.